Returns
It is possible to return your item(s) within 30 days of receiving them.
Important notice:
- Sale items are non-refundable and cannot be returned.
Items must be returned in original conditions and packaging, unused and undamaged. We reserve the right to decline any returns if it does not match our return policy.
A return must be shipped with Track & Trace. The sender is always responsible for the shipment and shipment costs.
How to return?
- Notify us to get the return address at theauriastudios@gmail.com
- Print your order confirmation and put this in the package.
- Send with your local carrier to our return address.
- We will refund your money within 5 business days.
Cancelling orders / Wrong address
Orders can only be cancelled or changed within 5 hours of ordering.
Please send an email as soon as possible to theauriastudios@gmail.com